Return Policy

We do not accept returns or exchanges. All sales are final. However, we stand behind the quality of our products and will make it right if we made an error or if your item arrives damaged.

Here at the Vestuary, we strive to achieve 100% customer satisfaction. If for some reason you are unsatisfied with your order, please contact us immediately. Our policy is as follows:

Inspect your item carefully within 24 hours of receipt. Open carefully and without the use of sharp-edged instruments — your item may be shipped in a soft-pack, and using sharp edges to open it may damage the item. If you notice defects (e.g., stains, incomplete or broken printing, tears, damage) contact us via email no later than 48 hours after receiving the order. Send us a photo of the damaged item. We will replace the damaged item free of charge. Please note that if we replace the item, it must be a direct replacement for the damaged item. You cannot change the item or the size under these circumstances.

If we inadvertently sent you the wrong size item, contact us within 48 hours of receipt, and send us a picture of the item's size tag. We will ship you a replacement in the correct size, free of charge.

Unfortunately, we cannot offer full refunds or exchanges in cases where we have sent the correct item from your original order, and it has arrived in good condition. However, if you are genuinely dissatisfied, contact us with your concerns, and our customer service team will try to find an amenable solution. Please take care to order the correct item and the correct size. We run our operation as efficiently as possible to bring you high-quality products at the best prices.